Public shaming and other head-spinning moments of the week

Guilt was ladled out like soup this week in the restaurant business, with much of the shame megaphoned by outsiders looking in.


Delivery backlash and 4 other head-spinning moments

The dash for off-premise business is taking a detour around third-party delivery. Meanwhile, Amy Poehler isn't making restaurateurs laugh, R&D kitchens are cooking up some unusual new products, and the drug epidemic is prompting some controversial changes in operations.

Cooking demos and on-premise ads aren’t doing it for most diners, but these five things are.

Customers share which brands have the menu items they most crave and can’t get anywhere else.

Operators are finding ways to balance rising pork costs with the growing demand for the protein.

When a change in In-N-Out’s menu barely makes the roster of neck-straining developments, you know it's been an eventful week.

Often, the menu items deemed the most craveable aren’t the ones consumers say they’re most likely to purchase.

See which 10 chains are winning with seafood that consumers say they can’t get anywhere else.

See which flavors and preparations are trending in seasonal cocktails, mocktails and other beverages.

Consumers reveal which chain limited-time offers they are most likely to purchase based on name and description.