operations

Rainbow Room soars again

By Patricia Cobe on Dec. 29, 2014

After a year of planning, eight months of construction and 1.7 million pieces hauled by elevator, New York City’s Rainbow Room reopened.

7 traits that helped Danny Meyer build the Shake Shack empire

Jan. 02, 2015

Business Insider looks at the keys to a fine-dining specialist’s success in the fast-casual sector.

What a difference a year makes

By Kelly Killian on Jan. 12, 2015

The issue you hold in your hands marks the one-year anniversary of the new Restaurant Business.

Resistance is futile

By Peter Romeo on Jan. 12, 2015

The restaurant industry should say yes to a minimum-wage hike, and focus its energies on determining the size of the increase and the schedule for implementing it.

Training to serve

By Sara Rush Wirth on Feb. 05, 2015

Big data says that consumers of various ages and demographics have different preferences and priorities when it comes to service at restaurants.

Financing

Chipotle unwrapped

By Steve Brooks on Feb. 09, 2015

Everyone is clamoring to be the next Chipotle. So what are the secrets to success for this industry strongman? We pull back the foil for a closer look.

Are you ready for a power outage?

By Amanda M. Westbrooks on Mar. 05, 2015

Electrical surge or super storm; any number of conditions can create a power outage in your restaurant. Are you prepared?

Leadership

Get to know: Steve Easterbrook

By Peter Romeo on Mar. 16, 2015

When Steve Easterbrook assumed the top post at McDonald’s Corp. on March 1, he brought to the job considerable experience in turnarounds and international market dynamics—two areas where his predecessor, Don Thompson, was spotty at best, critics say.

Operations

Breaking the ice: Clear ice poses a challenge

By Sara Rush Wirth on Mar. 16, 2015

Anthony Schmidt, beverage director for San Diego-based CH Projects, needs clear ice in a variety of shapes and sizes for drinks at two of the cocktail bars in his portfolio.

Leadership

Restaurant leader of the year: Danny Meyer

By Peter Romeo on Mar. 17, 2015

He’s built an empire putting employees first. Now that Danny Meyer has taken Shake Shack public, will shareholders be OK with staying in the backseat?

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