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operations

Operations

Restaurants that threw in the napkin

 By Peter Romeo on Nov. 30, 2017

The year brought a number of restaurant casualties, including the demise of these standouts.

Financing

Roark wants to create another big restaurant company

 By Jonathan Maze on Dec. 05, 2017

Report says investor wants to buy other brands following the Arby’s-Buffalo Wild Wings merger

Operations

Sheetz combats in-store heroin use

By Jackson Lewis on Dec. 07, 2017

The c-store and restaurant chain is testing a way of discouraging abusers from shooting up in its bathrooms.

Operations

This week’s 4 head-spinning moments: Peppering up Chipotle

By Peter Romeo on Dec. 08, 2017

More dramatic steps have overshadowed some of the other turnaround moves the burrito chain has made in recent days. Nor has it spared the brand from being chopped on by competitors. Here's a recount of what you may have missed.

Operations

What Restaurant Business editors wish for in 2018

By Sara Rush Wirth on Dec. 10, 2017

If we had our say, these are the trends that would stay and go next year.

Operations

Kitchen redo gives Red Lobster new options

By Peter Romeo on Dec. 19, 2017

A back-of-house renovation enabled the chain to upgrade its food quality while adding efficiencies, the chain says.

Operations

Is it OK to make servers do the dishes?

By Jonathan Deutsch, Ph.D. on Dec. 21, 2017

Here's how to handle being short-staffed with a full sink, according to Advice Guy.

Operations

Starbucks is not a cheat, court decides

By Peter Romeo on Jan. 08, 2018

A lawsuit accusing the chain of duping customers with underfilled drinks was thrown out by a federal court.

Operations

Why Amazon should buy me

By Peter Romeo on Jan. 08, 2018

Whole Foods was once a place that left you marveling about the breadth of the pepper family. Now it’s the center of the world’s attention, all because Amazon decided it needed another field to conquer

Leadership

Former McDonald's president joins Dunkin' in ops shuffle

By Peter Romeo on Jan. 09, 2018

The drinks and doughnuts chain also named a new COO.

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