Continue to Site >>>

Quick_Service

Marketing

Byron Allen sues McDonald's again

 By Jonathan Maze on May 09, 2023

Allen Media Group, owner of The Weather Channel, claims that the burger giant broke his promise to spend more of its ad budget on Black-owned media.

Technology

Wendy's is working with Google to test an AI-powered drive-thru

 By Jonathan Maze on May 09, 2023

The fast-food burger chain will start testing the use of Google Cloud’s artificial intelligence technology at company locations in Columbus, Ohio, starting this June.

Financing

Did the operating environment push franchisees into bankruptcy? Sort of

By Jonathan Maze on May 05, 2023

The Bottom Line: Soaring food and labor costs made it a lot more difficult for restaurants to generate a profit last year. But both Hardee’s and Burger King had long-term problems that played a bigger role in those bankruptcy filings.

Financing

Popeyes is taking a 'hard look' at its kitchen operations

By Jonathan Maze on May 04, 2023

The fast-food chicken chain is looking to improve operations after new products have added complexity in recent years. And it is looking to its international operators for inspiration.

Technology

Chick-fil-A will soon time your mobile orders

By Jonathan Maze on May 04, 2023

The fast-food chicken sandwich chain is upgrading its mobile app with geolocation services to better time customers' mobile orders. It will also give customers wait times.

Financing

Papa Johns wants to help its franchisees open more locations

By Jonathan Maze on May 04, 2023

The pizza chain will help franchisees with construction services in a bid to spur more growth, saying its unit economics warrant a better pace of development.

Technology

Hardee's and Carl's Jr. to add voicebots to drive-thrus

By Joe Guszkowski on May 04, 2023

The burger brands are taking the technology from Presto nationwide after tests showed a significant revenue boost.

Financing

A huge Hardee's franchisee declares bankruptcy and closes 39 restaurants

By Jonathan Maze on May 04, 2023

Summit Restaurant Holdings, which once operated 145 Hardee’s restaurants in Alabama, Florida, Georgia, South Carolina, Kansas, Missouri, Montana and Wyoming, plans to seek a buyer.

Operations

McDonald's franchisees fined $200k over child labor violations

By Jonathan Maze on May 03, 2023

The U.S. Department of Labor fined the three operators for violations involving more than 300 minors, including two children of a manager who were 10 years old.

Financing

Starbucks' new CEO sees opportunities for improved productivity

By Jonathan Maze on May 03, 2023

Laxman Narasimhan, who took over the Seattle-based coffee giant in March, believes the company can optimize its purchasing. “1,500 cup-and-lid combinations.”

  • Page 27