Quick_Service

Shareholder takes aim at Yum Brands’ executive bonuses

By Jonathan Maze on Apr. 27, 2022

SOC Investment Group wants other shareholders to vote against a pay package for the KFC owner’s top executives, citing one-time awards based on unit count growth.

Technology

Jack in the Box will test robots to make fries, pour drinks

By Joe Guszkowski on Apr. 26, 2022

The chain is partnering with Miso Robotics to use Flippy and Sippy at one restaurant with the possibility for more.

Marketing

Taco Bell will host a series of drag shows this spring

By Jonathan Maze on Apr. 25, 2022

The Mexican fast-food chain will promote its breakfast business and support the LGBTQIA+ community with its “Drag Brunch Tour” at select Cantina locations starting in May.

Financing

Humane Society asks the SEC to investigate McDonald’s

By Jonathan Maze on Apr. 22, 2022

The advocacy group says the company is making misleading statements on its use of gestation crates as a fight over animal welfare intensifies.

Premium

Leadership

Claudia San Pedro leads with super-Sonic energy

By Jonathan Maze on Apr. 21, 2022

A positive attitude and a non-stop motor have helped the Sonic brand president, the 2022 Restaurant Leader of the Year, overcome any challenge, from learning English to facing a pandemic.

Financing

Carl Icahn appeals to big shareholders in his McDonald’s fight

By Jonathan Maze on Apr. 21, 2022

The famed investor, who only owns a token amount of company stock, blasted the company’s animal welfare practices and said the company is wasting $16 million fighting his board nominees.

Workforce

McDonald’s will reward employees based on customer shout-outs

By Jonathan Maze on Apr. 20, 2022

Under the company’s “Thank You Crew” initiative, franchisees provide personalized “surprise and delight” rewards to employees who do everything from providing extra special service to saving a customer’s life.

Financing

How Wienerschnitzel handled a sudden surge of drive-thru business

By Jonathan Maze on Apr. 20, 2022

J.R. Galardi, who took over this year as CEO of the chain’s parent company, discusses the industry’s changes and the pressure of stepping into the top role at a family-owned business.

Emerging Brands