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Financing

Chipotle adds nationwide delivery

 By Jonathan Maze on Aug. 28, 2018

The burrito chain now lets customers order delivery from its app, with provider DoorDash.

Financing

Technomic: Sales improve in July

 By Jonathan Maze on Aug. 27, 2018

Restaurant chains improved sales and traffic, led by quick-service and fast-casual concepts.

Financing

Mild hurricane season could be good for restaurants

By Jonathan Maze on Aug. 27, 2018

Despite Hurricane Lane, few Atlantic storms means the next three months will be a sales roller coaster, says RB’s The Bottom Line.

Financing

Muscle Maker Grill faces lawsuits over closed locations

By Jonathan Maze on Aug. 27, 2018

The fast-casual health food franchise has been closing restaurants since its failed IPO.

Financing

John Schnatter says he recommended Papa John’s CEO be fired in June

By Jonathan Maze on Aug. 27, 2018

The chain’s founder told franchisees that there is “detailed evidence of sexual misconduct” by the company’s top executives.

Marketing

Buffalo Wild Wings adds a CMO in latest rebuilding move

By Peter Romeo on Aug. 27, 2018

The new position will be filled by another veteran of the hotel industry, Seth Freeman.

Marketing

Has Olive Garden’s Pasta Pass lost its allure?

By Peter Romeo, Heather Lalley and Benita Gingerella on Aug. 24, 2018

For the first time in the four years the deal has been offered, we easily managed to score two passes.

Operations

How transparent should menus be? CSPI sues Jamba Juice to find out

By Peter Romeo on Aug. 24, 2018

The watchdog group has filed a class action against the chain, alleging it doesn’t disclose enough about what’s in its smoothies.

Financing

Papa John’s making a push to improve its diversity

By Jonathan Maze on Aug. 24, 2018

The embattled pizza chain wants a more diverse executive team and plans a minority-owned franchise development program.

Operations

Restaurant chains embrace tiered loyalty programs

By Heather Lalley on Aug. 24, 2018

Operators seek to boost visits and drive check averages by adding complexity to consumer rewards.

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