News

Leadership

Darden changes leadership of Cheddar’s, Seasons 52

By Peter Romeo on Jul. 16, 2018

Dave George is overseeing Cheddar's, and John Martin will be responsible for Seasons 52.

Operations

Casual dining’s other problem: Bad employee hygiene

By Peter Romeo on Jul. 16, 2018

New research shows that restaurant customers may eat elsewhere because of employees’ dirty fingernails or uniforms.

Marketing

How John Schnatter’s problems have damaged Papa John’s

By Jonathan Maze on Jul. 16, 2018

In a special episode of RB’s podcast, "A Deeper Dive," Technomic's Robert Byrne talks about Papa John’s reputation challenges.

Leadership

Papa John’s to pull John Schnatter from its marketing

Jul. 13, 2018

The company’s decision follows its founder’s resignation after using a racial slur.

Workforce

7 franchise chains agree to drop ‘no-poaching’ bans

By Peter Romeo on Jul. 13, 2018

The agreement with Washington’s attorney general comes as the chief legal officers of 11 other states are pursuing an investigation into the practice.

Marketing

The 10 most alluring LTOs on menus in June

By Patricia Cobe on Jul. 13, 2018

Consumers were tempted by these limited-time offers featured in chain restaurants.

Financing

What High Bluff Capital sees in Quiznos

By Jonathan Maze on Jul. 13, 2018

The chain’s new owner sees opportunity in buying shrinking restaurant chains, says RB’s The Bottom Line.

Operations

This week’s 4 head-spinning moments: Progress?

By Peter Romeo on Jul. 13, 2018

Some of the sweeping changes affecting restaurants brought smaller but noteworthy quick alterations in recent days. Here's a chance to catch up on Chick-fil-A's new venture, what's happening in delivery, and an important new twist on straw bans.

Financing