social responsibility


Customers can now bring their own cups to Starbucks

The coffee giant will give customers the option to use their personal cup as the company makes good on a goal to reduce single-use cup waste.


McDonald’s promises net zero emissions by 2050

The burger giant said it would work with its operators, suppliers and other partners to cut back on greenhouse gas emissions in a bid to fight climate change.

The company is working with Progressive Beef to improve the sustainability of its supply chain.

Tossing out food not only is bad for the planet, it’s also bad for business.

The burger chain said it is committing $5 million to a partnership to develop a recyclable or compostable cup.

These gems were among the words of wisdom served up at the first-time event for emerging chains.

The company is switching to paper in the U.K. and Ireland and will look at alternatives to plastic straws in other countries.

Earlier this year, it was reported that McDonald’s was encouraging its franchisees to train workers to be less rude to customers. But several operators we spoke to feel that hiring the right kind of people from the start is the best way to ensure your staff has the gift of customer service.

LANCASTER, TX (Oct. 28, 2009)—United Natural Foods Inc plans to lease a new 590,000-square-footdistribution center in Lancaster TX to support customer...

Boston Market’s late-August announcement that it would cut sodium levels an average of 20 percent throughout its menu—a decision symbolized by the chain...

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