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social responsibility

Food

Wendy’s plans to use more sustainably sourced beef

The company is working with Progressive Beef to improve the sustainability of its supply chain.

Food

Putting a price tag on food waste

Tossing out food not only is bad for the planet, it’s also bad for business.

Beverage

McDonald’s joins forces with Starbucks to improve cups

By Jonathan Maze on Jul. 17, 2018

The burger chain said it is committing $5 million to a partnership to develop a recyclable or compostable cup.

Operations

The most on-point quotes from the Restaurant Directions conference

By Peter Romeo on Jul. 02, 2018

These gems were among the words of wisdom served up at the first-time event for emerging chains.

Operations

McDonald’s will test paper straws in the U.S.

By Jonathan Maze on Jun. 15, 2018

The company is switching to paper in the U.K. and Ireland and will look at alternatives to plastic straws in other countries.

Workforce

How to train employees to be nice

By Lindsey Ramsey on Jan. 20, 2014

Earlier this year, it was reported that McDonald’s was encouraging its franchisees to train workers to be less rude to customers. But several operators we spoke to feel that hiring the right kind of people from the start is the best way to ensure your staff has the gift of customer service.

NRA Show to Highlight How Sustainability is Good for Business

By Restaurant Business Staff on Apr. 07, 2009

The 2009 National Restaurant Association Restaurant, Hotel-Motel Show® (May 16-19 at McCormick Place in Chicago) will provide attendees with both...

Technology

How Founding Farmers uses latest industry technology to implement LEED standards

By Joann Whitcher on Sep. 11, 2012

The phrase Founding Farmers may conjure up images of colonial America, but the restaurants operating under that name are anything but old-fashioned. One of the tenets of the Farmers Restaurant Group is using the latest technology available to carry out its mission of “operating, serving and living green.”

How to write a handbook for real people

By Vanessa Richardson on Jul. 15, 2014

In follow-up surveys, 100 percent of Chili’s employees say they read the new handbook, and the feedback was positive.

USF Minnesota Division Achieves Green Business Certification

By Restaurant Business Staff on Aug. 03, 2009

To achieve certification, USF has improved solid waste reduction, re-use and recycling, energy efficiency, purchasing and packaging, and employee education...

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