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social responsibility

Ben E. Keith Foods Selects LED System to Illuminate Cold Storage in New Distribution Center

By Restaurant Business Staff on Oct. 16, 2012

BOSTON, MA (October 16, 2012 - Marketwire)—Digital Lumens announced that Ben E. Keith Foods, the nation's eighth largest institutional foodservice...

Financing

The pursuit of customer satisfaction

 By Peter Romeo on May 22, 2013

Mike Roberts’ is doing what he’s always done: following the customer. It’s tempting to see Guest Editor Mike Roberts’ new LYFE Kitchen and its array of socially responsible attributes as a departure from his old job as Global President and COO of McDonald’s.

Consumer Trends

Clean restrooms can boost business

Jun. 06, 2013

When it comes to attracting restaurant customers, restroom cleanliness may be as important as food, service and ambience. That finding was reported in a survey of over 1,000 adults by Clorox Professional Products Company.

“Menus of Change” tries to be a GPS for healthier menus

By Patricia Cobe on Jun. 13, 2013

Industry leaders gathered at a first-of-its-kind conference this week to draft a plan for turning healthful, sustainable food into more of a sales and profit generator for the foodservice industry.

The waiting game

By Amanda Baltazar on Jun. 17, 2013

Busy times are restaurants’ bread and butter. But a busy restaurant often means hungry guests are kept waiting. If operators manage wait times properly, though, they can create positive feelings in guests and boost business. Here are some skills to work on.

Testa Produce Continues to "Green" Its Delivery Fleet

By Restaurant Business Staff on Jul. 02, 2013

CHICAGO (July 2, 2013)—Testa Produce, which added two all-electric trucks to its delivery fleet earlier this year, is now adding 10 new trucks that run on...

Trash talk

By Steve Coomes on Nov. 01, 2013

When even the smallest profit increases are major victories for restaurateurs, neglecting to examine fixed costs such as trash removal is like throwing away money, says Dean Corbett, owner of Corbett’s: An American Place and two other Louisville, Ky., restaurants.

Marketing

Restaurants use Twitter to drive post-holiday spending

By Sara Rush Wirth on Jan. 03, 2014

When it snows, it, well, snows. Coming off a less-than-robust holiday season, restaurants in much of the country are battling heavy snowfall and bitter-cold temperatures, which keep could consumers at home. But that’s not a given.

Mystery shopping secrets

By Joan M. Lang on Jan. 06, 2014

We sent mystery shoppers into more than a dozen chains for a look at the operations through the customers’ eyes. Which chain topped our secret diners’ lists? The answer may surprise you.

Testa Produce Brings New Sustainability Initiative to Chicago Market

By Restaurant Business Staff on Oct. 12, 2012

CHICAGO (October 12, 2012)—Testa Produce announced that it is a founding participant in Greener Fields Together, an industry-wide sustainability and local...

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