technology

Six technology trends you'll learn at FSTEC

By Restaurant Business Staff on Jul. 29, 2013

Consumers are smart and the adoption rate of technology in our industry is gaining momentum to meet their high demand. Facebook, tablets, mobile ordering—the list goes on. What technology do you have in place? How are you using it to keep the customer experience high? What is your strategy to continually engage them? You can find those answers and more at this year’s FSTEC NexGen.

Top 12 tips from the Restaurant Leadership Conference

By Restaurant Business Staff on Apr. 04, 2014

Ideas flew like golf balls at a driving range during the four days of the Restaurant Leadership Conference. Here are a dozen the editorial staff of Restaurant Business regarded as particularly worth retrieving.

Starbucks to test pickup orders from its app

Jul. 18, 2014

In a test in an undisclosed market, the coffee chain will allow customers to place pickup orders from their smartphones later this year.

The week’s 5 head-spinning moments: Restaurants fight back

By Peter Romeo on Sep. 26, 2014

Operators decided this week that enough was enough. Fisticuffs erupted.

How do the new restaurant payment apps stack up?

Dec. 02, 2014

Eater.com tries and critiques the new crop of mobile-payment systems.

Technology

P.F. Chang’s new system provides real-time guest communication

Feb. 25, 2015

P.F. Chang’s will have the ability to message members of its guest loyalty program in real time through a new software package that ties together the casual chain’s backend web capabilities.