technology

Let them eat Wii

Unless you have a '50s-themed restaurant, juke boxes and sock hops don't meet the modern entertainment desires of customers that are used to loud noises,...

Operations

On the cutting edge

There’s one simple rule when buying knives for your kitchen: The right knife for the right job. It may sound logical enough, but grabbing any old knife that’s nearby to do a job can lead to lost productivity and a shorter lifespan for the knife. So here’s a shortlist of the very basic, must-have knives for every kitchen, along with some thoughts from the folks who use knives most—chefs.

RICHMOND, Va. and LAWRENCE, Kan. (November 30, 2011 - PRNewswire)—Performance Food Group and Kansas-based IdentiGEN, a leader in meat traceability systems,...

If you took a United or Delta flight to the 2012 Restaurant Leadership Conference in March in Scottsdale, Arizona, you had the option to forego a printed boarding pass, using a QR code sent to your smartphone instead. In a world where 80 percent of the population owns a mobile device (and only 47 percent own a toothbrush), cellphones and tablets are replacing pagers, wallets, credit cards and even keys. Here’s a round-up of mobile solutions from the floor of RLC to keep an eye on.

CONKLIN, NY (October 5, 2012)—Fleet Advantage has successfully deployed its proprietary data-driven lifecycle management initiative with Maines Paper &...

Zeroing in on 1 million fans on its Facebook page, CiCi’s Pizza is ready to branch out to other social media platforms, most notably Instagram and FourSquare, two places where its guests are spending a lot of time.

What happens when your guest feedback programs insist your customers love you, but your restaurant is empty? That was Terry Smith’s dilemma when he was brought on board as consultant for Texas Steakhouse in 2008.

Signs of new concept development for Texas Roadhouse, more revving in the better-pizza category, evidence that Peyton Manning can always wear Papa John’s jersey, Domino's fall in casual dining and more tech talk. Lots, lots more.

Years from now, the industry may look back at this moment as the point where restaurant service shifted to science fiction.

Fall is the time for companies to plan next year’s technology initiatives and the budgets that support them.

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