Panera Bread connects
High-tech enhancements transform Panera Bread into Panera 2.0.
Inside Pizza Vinoteca
Ari Malcolm set out to modernize the traditional pizza joint. Here, “guests control their own experience [through tech],” he says.
The 100 or so chain executives attending Chicago researcher Technomic’s 2015 Consumer Insights and Planning Program this January learned how the perplexing consumer is evolving under such influences as a tepid economy and rapid-fire technical advances. Some revelations had pens scratching across notepads in a frenzy, including these.