Jill Failla

Editor, Consumer Insights

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Articles by
Jill Failla

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How to draw guests with next-gen loyalty

Punch cards are a thing of the past; these new initiatives are meeting modern needs at top chains.


Are Tuesdays the new Mondays?

Here is a roundup of Tuesday meal deals helping drive traffic on that day of the week.

Operators turn to infused water as soda sales slide.

Gen Z dominates college campuses these days. Here’s what consumers in that age group are increasingly interested in ordering—and what they’re snubbing.

Here are four ways consumers are currently seeking discounts when dining out.

Consumers reveal which chain limited-time offers they were most likely to order based on the name and description.

Customers reveal which restaurant chains’ french fries they deem most likely to spark cravings.

Here are six food and beverage items that more Hispanic consumers say they want to order from restaurants today than two years ago.

How to best handle pooches on the patio as dog-friendly legislation (and the weather) heats up.

Restaurateurs in Spain have hit on some unusual ways to address problems they have in common with peers in the United States. Here are a few of the innovations.

Hispanic customers who recently dined out with children younger than 18 years old rated their favorite restaurant chains in a Technomic survey. These are the brands currently winning Hispanic family-dining occasions.

Consumers share which preparations and ingredients they increasingly prefer for chicken served at restaurants, shows new Technomic research.

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