2. Does your strategy stand out from the crowd?
A rose by any other name What is it that makes you different, better and special?
What's luck got to do with it? Can you think of 10 ways your customers can make themselves feel at home in your restaurant?
Keep your eyes on the prize
5. Do you embrace the value of values?
To the core
6. Do you deliver to your customers the experience they expect and the experience you promise?
Get on the brand wagon
9. Do you use technology to change expectations and reshape your business?
In-house vs. out-house
Does not compute If you're not using your point of sale system to its full potential, you're missing out on a huge time and work-saving benefit, and losing out on up-to-date information to help you manage your business.
And one to grow on
10. Are you built for speed?