Technology
Here's where AI is helping restaurants the most
Operators see customer experience as the most fertile ground for AI investment today, with casual-dining brands leading the way, according to a new Deloitte study.
Financing
How to use customer reviews to your advantage
A Deeper Dive: Avi Goren, cofounder and CEO of the hospitality technology company Marqii, joins the podcast to discuss online customer reviews and how to use them.