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Family Dining

Operations

First Watch's management trades high-fives over a drop in third-party deliveries

 By Peter Romeo on Aug. 01, 2023

The drop-off pushed traffic into negative territory, but executives say a simultaneous rise in on-site business is better for the concept.

Leadership

With James O'Reilly taking the helm, Perkins and Huddle House are updating their stories

 By Peter Romeo on Jul. 21, 2023

The new CEO says sharpening the brand positions of the venerable family-dining chains is a top priority.

Marketing

Sizzler reaches back almost 40 years for a re-introduction to lapsed customers

By Peter Romeo on Jul. 20, 2023

The steak-and-salad-bar concept is running ads again, playing off the signature deals that made it a 1980s hit.

Food

IHOP turns pancakes portable with new menu mashup

By Patricia Cobe on Jul. 05, 2023

Pancake Tacos take the breakfast favorite into new meal territory as IHOP continues its drive to expand lunch and dinner.

Leadership

Smokey Bones' James O'Reilly named CEO of Huddle House and Perkins parent

By Peter Romeo on Jun. 12, 2023

The former Long John Silver's CEO will be responsible for growing the two family-dining chains while scouting for acquisitions.

Financing

Denny's airs a detailed plan for boosting unit efficiencies

By Peter Romeo on May 03, 2023

The tactics range from standardizing units' network platform to cooking bacon in big batches.

Financing

First Watch sees price-sensitive consumers trading down from delivery

By Peter Romeo on May 02, 2023

Chain officials say the high prices of third-party services are driving patrons to dine on-site.

Operations

Pandemic victim Sweet Tomatoes is planning a comeback

By Lisa Jennings on Mar. 30, 2023

The buffet salad chain has signed a lease to reopen in Tucson, Ariz., in a former location. It remains to be seen how the brand will adapt to the post-pandemic era.

Food

IHOP fills gaps in menu with new savory and sweet additions

By Patricia Cobe on Mar. 29, 2023

New VP of culinary Art Carl is innovating across the menu, focusing on craveable options that can span the dayparts.

Workforce

The tip credit could become a victim of new political realities

By Peter Romeo on Mar. 21, 2023

Organized labor is pushing to end it. But there’s less than a consensus among other parties. Still, supporters of the credit are bracing for more battles.

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