Emerging Brands

Top 500: The pandemic-fueled chicken craving still has legs

Fast-casual chicken chains grew their sales by more than 24% over 2019—more than any other segment tracked by the Top 500.
Photo courtesy Dave's Hot Chicken

That pandemic-fueled craving for chicken sandwiches, chicken tenders and chicken wings didn’t go away.

In fact, it remained red hot throughout 2021, according to the latest Top 500 chain restaurant data released by Technomic.

Case in point: No other restaurant concept grew its sales and units as swiftly last year as did Dave’s Hot Chicken. The hot chicken chain, which ranked No. 348 on Technomic’s annual list, is growing so fast, that it’s hard to keep up.

Dave’s sales climbed 262.1% and its total units increased 471.4% over 2020 numbers, according to Technomic, a Restaurant Business sister company. The chain had 40 units at the time the Top 500 list was compiled, and its website now shows 55 open restaurants. In 2020, Dave’s Hot Chicken had just seven locations.

Dave's may be growing the fastest, but chicken concepts of all kinds have been flourishing of late. Fast-casual chicken chains have increased their sales by an average of 24.03% over 2019—more so than any other segment tracked by the Top 500.

“Chicken chains were a big source of Top 500 sales growth once again in 2021, with chains of all sizes getting into the action,” said Kevin Schimpf, Technomic’s director of industry research and insights. “We saw key players like Raising Cane’s and Wingstop post impressive results, as well as mid-sized chains like Slim Chickens and upstarts like Dave’s Hot Chicken.”

Other standout performances among fast-casual chicken chains on the Top 500 included:

  • No. 33 Raising Cane’s Chicken Fingers, which grew sales 38% over 2020, to $2.37 billion. Unit count increased 11.4%, with average unit volumes of $4.89 million
  • No. 40 Wingstop, which increased sales 20%, to $2.16 billion. The chain grew its unit count 12.9%, with average unit volumes of $1.59 million.
  • No. 145 Chicken Salad Chick, which grew sales 45.6% over 2020, to $255 million. Total units increased 16.5% over 2020, with average unit volumes of $1.32 million.
  • No. 183 Pollo Campero, which increased sales 26.1% year over year, to $187.1 million, on a base of 2.5% few locations than in 2020.

The fast-casual segment as a whole had a very good year in 2021—even as it continues to add drive-thrus, digital operators, alcohol, table service and other things that blur its service style with other categories. Fast casual’s sales grew 14.4% since 2019 and generated $6.7 billion in annual sales last year.

Top 500: Fastest-growing fast-casual chains

Hot chicken chains, in particular, had a moment in 2021.

Canadian rapper Drake took a significant minority stake in Dave’s Hot Chicken, while one-unit Dirty Bird Fried Chxx received a $20 million majority investment from Wags Capital.

“The key thing is it’s a very simple menu,” Bill Phelps, CEO of Dave’s Hot Chicken, told RB last year. “We look at lots of concepts where their menus get expanded and they don’t do anything really well. The vision here is very simple: To have the business based on one simple core product and we manage that and we do that really well.”

Dave’s Hot Chicken got its start in 2017, as a parking lot pop-up n Los Angeles, before opening its first brick-and-mortar restaurant in East Hollywood.

Two years later, the chain’s founders brought on industry veteran Phelps, co-founder of Blaze Pizza and former CEO of Wetzel’s Pretzels, to helm the concept as it began franchising.

Last November, Dave’s named former Blaze executive Jim Bitticks president and COO, to help steer the chain’s swift growth.

In September 2021, the company said it had already sold the rights to more than 500 franchise locations in the U.S. and Canada.

Dave’s Hot Chicken saw sales of $79.5 million and average unit volumes of $3.38 million in 2021, according to Technomic.

“We couldn’t believe how we could sell franchises during the pandemic,” Phelps told RB in February 2021. “It shocked us … People are signing on to be franchisees without even seeing a restaurant.”

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


Red Lobster needs a buyer. How does Darden sound?

Reality Check: The casual dining giant sold Red Lobster in a cloud of controversy a decade ago. Here's why a return to the fold may not be as crazy as it sounds.


KFC goes portable and poppable to grab the snacking generation

Behind the Menu: Bite-size Apple Pie Poppers, created to target customers' sweet spot, lend themselves to line extensions to expand the chain’s snack selections.

Emerging Brands

5 pre-emerging restaurant brands ready for takeoff

These small concepts are still proving out their ideas, but each shows promise as a potential candidate for the next generation of emerging chains.


More from our partners