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Technology

Restaurants' delivery premiums could start scaring off customers

 By Joe Guszkowski on Mar. 17, 2022

Limited-service chains are charging an average of 20% more for third-party delivery, according to a new report from Credit Suisse, which said consumers might be nearing a breaking point.

Leadership

Charlie Morrison’s Wingstop departure raises more questions than answers

 By Heather Lalley on Mar. 16, 2022

Morrison’s abrupt resignation this week from the publicly traded wing chain he transformed over the past decade, to helm 50-unit regional concept Salad and Go, is a major industry surprise.

Workforce

What's Starbucks' next union move?

By Peter Romeo on Mar. 16, 2022

Reality Check: Returning CEO Howard Schultz has prided himself on being a champion of working people. Will that make make him more open to collaborating with Starbucks Workers United?

Operations

Why Greg Flynn says Applebee’s is ‘kicking ass’ right now

By Joe Guszkowski on Mar. 16, 2022

The country’s largest restaurant franchisee said Applebee’s has become the top performer in its portfolio after a big 2021.

Financing

In Barrio Queen, Famous Dave’s parent finds growth concept it’s been looking for

By Joe Guszkowski on Mar. 14, 2022

BBQ Holdings plans to fuel the chain's expansion through franchising. It’s also getting into the bar business with the purchase of three bar and grills.

Financing

For big chains, the U.S. becomes a ‘growth market’

By Jonathan Maze on Mar. 14, 2022

The Bottom Line: The largest chains are accelerating growth, some for the first time in years. But is there room enough for all of them?

Financing

Restaurants deal with yet another round of uncertainty

By Jonathan Maze on Mar. 10, 2022

The Bottom Line: With the omicron surge subsiding and local regulations easing, consumers were feeling increasingly comfortable dining out. The Ukraine invasion changed all that.

Financing

On Russia, restaurants found themselves ‘between a rock and a hard place’

By Jonathan Maze on Mar. 10, 2022

The Bottom Line: Closing stores in Russia is costing McDonald’s and other brands millions. But the cost of not doing so might be even greater.

Operations

Surging gas prices could be another drag on food delivery

By Joe Guszkowski on Mar. 10, 2022

Tech Check: The higher costs could threaten driver supply and make the service even more expensive for customers.

Food

A decade later, progress to stop the use of gestation crates remains slow

By Patricia Cobe on Mar. 10, 2022

In 2012, McDonald’s and other restaurant companies committed to sourcing pork only from pigs raised in open housing by 2022. The deadline is here, but can they meet it?

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