Top 500: Full-service chains tread water

Changing consumer demand has made it harder than ever to fill seats in dining rooms, even as FSR chains add off-premise capabilities.

Full-service chains continue to battle the changing tides of the industry. Consumer demand for off-premise has made it harder than ever to fill seats in dining rooms, even as chains such as Applebee’s and Chili’s Grill & Bar seek to add off-premise capabilities. When they do decide to dine out, customers continue to seek an experience, with eatertainment chains such as Dave & Buster’s and Topgolf posting strong year-over-year sales growth.

Full-service sales growth by segment

Fastest-growing full-service chains (>$200M in sales)

First Watch

Rank: 82

Sales: $558M

Sales growth: 35.1%

Unit growth: 24.7%

Lazy Dog Restaurant & Bar

Rank: 166

Sales: $213.3M

Sales growth: 21.3%

Unit growth: 20%

Cooper’s Hawk Winery & Restaurants

Rank: 120

Sales: $338.6

Sales growth: 19.9%

Unit growth: 17.1%

Fastest-growing full-service chains (<$200M in sales)

110 Grill 

Rank: 369

Sales: $76.8M

Sales growth: 58.8%

Unit growth: 61.1%

North Italia

Rank: 326

Sales: $91.8

Sales growth: 40.2%

Unit growth: 53.3%

Metro Diner 

Rank: 201

Sales: $171M

Sales growth: 36.3%

Unit growth: 3%

These are the largest chains in the casual-dining, fine-dining and family-dining categories.

Largest casual-dining chains

RankChain nameMenu type2019 U.S. sales ($000,000)Sales stimated2019 U.S. unitsRank
1Olive GardenItalian/Pizza $4,287  86615
2Applebee'sVaried Menu $4,086  1,66516
3Buffalo Wild WingsSports Bar $3,670  1,20622
4Chili's Grill & BarVaried Menu $3,564 *1,24223
5Texas RoadhouseSteak $3,016 *55326
6Outback SteakhouseSteak $2,636  72429
7Red LobsterSeafood $2,490 *67931
8The Cheesecake FactoryVaried Menu $2,181  20633
9LongHorn SteakhouseSteak $1,868  53037
10Red Robin Gourmet Burgers and BrewsVaried Menu $1,549  55641
11BJ's Restaurant & BrewhouseVaried Menu $1,161  20848
12TGI FridaysVaried Menu $1,085 *38549
13P.F. Chang'sAsian $918  22152
14HootersSports Bar $859 *34156
15Ruby TuesdayVaried Menu $731 *45162
16Cheddar's Scratch KitchenVaried Menu $725  17564
17Carrabba's Italian GrillItalian/Pizza $653  22568
18California Pizza KitchenItalian/Pizza $621 *19972
19Yard HouseVaried Menu $610  7974
20Bonefish GrillSeafood $587  19775

Largest fine-dining chains

RankChain nameMenu type2019 U.S. sales ($000,000)Sales stimated2019 U.S. unitsTop 500 rank
1Ruth's Chris Steak HouseSteak $703  13567
2The Capital GrilleSteak $461  5896
3Fleming's Prime Steakhouse & Wine BarSteak $307  68132
4Morton's The SteakhouseSteak $266 *63146
5Mastro's RestaurantsSteak $242 *18155

Largest family-dining chains

RankChain nameMenu type2019 U.S. sales ($000,000)Sales stimated2019 U.S. unitsTop 500 rank
1IHOPFamily Style $3,267  1,71025
2Denny'sFamily Style $2,692  1,55827
3Cracker BarrelFamily Style $2,482  66032
4Waffle HouseFamily Style $1,344 *1,95945
5Bob EvansFamily Style $795 *48359

Source: Technomic Top 500 Chain Restaurant Report; *Technomic estimate

Learn more about Technomic’s Top 500.

See the Top 250 chains.

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