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Why some restaurants are losing customers

In this week’s podcast, Howard Penney talks industry sales challenges, and a look at some concepts that could be the next big thing. By Jonathan Maze on Aug. 22, 2018
Photograph: Shutterstock

a deeper dive


Restaurant sales seem to be on the upswing so far in 2018. Traffic? That’s another matter.

In this week’s edition of the Restaurant Business podcast, "A Deeper Dive," Howard Penney, an analyst with Hedgeye Risk Management, discusses traffic challenges at some of the country’s biggest chains, including McDonald’s and Starbucks.

Howard Penney photograph courtesy of Hedgeye Risk Management

He also talks about a number of other issues in the industry, such as complexity and technology as well as the state of chains like Chipotle and Papa John’s.

In addition, Restaurant Business Editor Heather Lalley talks about her recent piece looking at six restaurants that could be the industry’s next big thing.

Please have a listen.

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News  A Deeper Dive  sales and profits 
Restaurant Business Editor-in-Chief Jonathan Maze is a longtime industry journalist who writes about restaurant finance, mergers and acquisitions and the economy, with a particular focus on quick-service restaurants.
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