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Starbucks

Workforce

Philly coffee shops give their union a heave-ho

 By Peter Romeo on Sep. 18, 2023

Two units of Good Karma have been okayed to end their representation by Workers United, the union behind the push to organize Starbucks.

Leadership

Howard Schultz is stepping down from the Starbucks board

 By Jonathan Maze on Sep. 13, 2023

The former CEO and chairman emeritus is no longer company director as part of a planned transition. Wei Zhang, former Alibaba senior advisor, will take on the role.

Emerging Brands

3 business legends reveal their restaurant plans

By Peter Romeo on Sep. 08, 2023

Reality Check: Starbucks’ Howard Schultz, Tesla’s Elon Musk, and serial tech disruptor Marc Lore are betting they can change the restaurant industry with new ventures. Here’s a look at what they’re envisioning.

Food

Customers are apparently all-in on Starbucks' Pumpkin Spice Latte this year

By Jonathan Maze on Sep. 05, 2023

Traffic has surged this year following the introduction of the coffee giant's fall lineup last month, according to the data firm Placer.ai. And one of the biggest reasons is the day of the week the lineup was launched.

Workforce

Employees of newly unionized coffee concept want a revote

By Peter Romeo on Aug. 28, 2023

Staff at two Good Karma Cafes will vote in two weeks on whether to leave Workers United. Meanwhile, 15 unionized Starbucks stores are awaiting word on their request for a decertification vote.

Beverage

Pumpkin Spice Latte returns to Starbucks, along with several of its offspring

By Patricia Cobe on Aug. 24, 2023

Starbucks’ fall menu launched Thursday, celebrating the 20th anniversary of PSL and introducing some new pumpkin specialties.

Operations

Starbucks is expanding resources for veterans and military personnel

By Reyna Estrada on Aug. 03, 2023

The coffee chain is broadening mental health resources and launching a centralized service for military employees who are relocating.

Financing

Starbucks sees opportunities in smaller towns

By Jonathan Maze on Aug. 02, 2023

The coffee giant, known most for urban areas and more recently suburbs, believes it has plenty of room to grow. And that could include smaller communities.

Financing

Starbucks' record sales do not appease skeptical investors

By Jonathan Maze on Aug. 02, 2023

The coffee giant recorded the strongest average weekly sales in its history as customers customize beverages and order more food. But its domestic sales slowed and analysts appeared skeptical.

Workforce

Jury awards former Starbucks manager $25.6M in discrimination case

By Jonathan Maze on Jun. 14, 2023

The former regional manager sued the coffee giant in 2019, saying she was wrongly fired following the arrests of two Black men in one of Starbucks' Philadelphia cafes.

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