OPINIONFood

Remembering the great product bombs of the past

Restaurant Rewind: With Starbucks promising yet another breakthrough menu introduction, the time is right to see how past promised game-changers actually fared.

Starbucks has turned the dial on its hoopla machine all the way to 11 for the introduction of its new olive oil-infused beverages, a line the coffee giant is touting as The Next Big Thing.

If the situation feels like a rerun, you may be recalling the blare of trumpets that similarly heralded such past up-enders as Evolution Fresh juices, La Boulange baked goods, or even Starbucks-brand music stores. 

To be fair, there’s no reason to doubt the new drinks will prove more of a Pumpkin Spice Latte than a Dolce Misto or the Unicorn Latte. And the home of the green apron is far from the only restaurant chain to hype a new menu item or product line as a disruptor, only to generate more fizzle than sizzle. Remember, Taco Bell once tried a diet line.

Join me on this week’s edition of our Restaurant Rewind podcast for a look back at some of the products that failed to live up to their hyped potential. You’ll find this and every episode of the retro-focused program wherever you usually get your podcasts.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners