Leadership

McDonald’s names Reginald Miller its new diversity chief

He had previously developed the diversity and inclusion strategy for the parent company of Vans and The North Face.
Reggie Miller McDonald's
Photo courtesy of McDonald's

Reginald Miller, who has guided the diversity efforts for a handful of big corporations, on Monday was named McDonald’s global chief diversity, equity and inclusion officer.

Miller has worked with numerous companies over his career, most recently at VF Corp., which owns brands like The North Face, Timberland, Vans and Jansport—where developed the company’s first formal diversity and inclusion strategy, according to an announcement of the hire shared with Restaurant Business.

The U.S. Army veteran has also worked with Walmart Inc., and with Tyson Foods.  

Miller will report to McDonald’s Chief People Officer Heidi Capozzi and will work with senior leaders to integrate its diversity and inclusion efforts into its entire business strategy.

“Reggie and I share the same goal,” Capozzi said in a letter to employees, “that in order to move forward, we must move away from the notion that the responsibility of diversity lies with one person, one department or one group. It is not solely the job of those with ‘diversity’ in their titles.”

Miller’s hiring comes at a sensitive time for McDonald’s on the subject of diversity. The company has been under fire for its treatment of Black franchisees, employees and even customers—it is fending off multiple lawsuits on that front. Put together, the lawsuits and other criticisms suggest McDonald’s has gone backwards on diversity and inclusion since the departure of Don Thompson, the company’s first Black CEO, in 2015.

This is the second major hire within McDonald’s human resources function in the past few days, following the hiring of Bethany Tate Cornell as chief learning and development officer.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

In California, jobs are up, but traffic is down

The Bottom Line: Limited-service restaurants have not cut jobs in California, despite the $20 fast-food wage. But that doesn't mean it hasn't had an impact.

Technology

First-party catering emerges as a new frontier for restaurant tech

Tech Check: As catering booms, more tech companies are offering restaurants the tools to do it themselves.

Food

Applebee's upgrades chicken sandwiches with new techniques and flavors

Behind the Menu: VP of Culinary Shannon Johnson introduced hand breading, a larger chicken breast and craveable flavor profiles to elevate the platform.

Trending

More from our partners