Firehouse Subs’ Don Fox on the impact of the takeout trend

The CEO of the sandwich chain talks about how consumers have changed the company.
Photograph courtesy of Firehouse Subs

a deeper dive

The takeout trend isn’t just impacting casual dining. It’s hitting many fast-casual chains, too.

Case in point: Firehouse Subs. On this week’s edition of the Restaurant Business podcast "A Deeper Dive," the chain’s CEO, Don Fox, talks about how much the shift toward takeout has impacted his company.

Firehouse has traditionally focused on dine-in consumers more than many other limited-service chains. But consumers’ demand to take their food with them has forced Firehouse to rethink that idea.

Fox also talks about the major changes in the sandwich market, and he discusses how delivery is increasingly important to concepts of all types.

Please have a listen.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


7 Brew is coming to your town, whether you like it or not

The drive-thru coffee chain is one of the fastest-growing concepts in the U.S. and has deals to keep it going. The company believes it has the training in place to make it work.


It's time to send 'ghost kitchen' to the graveyard

Tech Check: The catch-all term for delivery restaurants is no longer accurate. Let’s lay it to rest and come up with a new label.


Higher-end consumers may be slowing their spending

The Bottom Line: There is some evidence that higher-income consumers may be cutting back. Or maybe there was just some pent-up demand.


More from our partners