Operations

Firehouse Subs’ Don Fox on the impact of the takeout trend

The CEO of the sandwich chain talks about how consumers have changed the company.
Photograph courtesy of Firehouse Subs

a deeper dive


The takeout trend isn’t just impacting casual dining. It’s hitting many fast-casual chains, too.

Case in point: Firehouse Subs. On this week’s edition of the Restaurant Business podcast "A Deeper Dive," the chain’s CEO, Don Fox, talks about how much the shift toward takeout has impacted his company.

Firehouse has traditionally focused on dine-in consumers more than many other limited-service chains. But consumers’ demand to take their food with them has forced Firehouse to rethink that idea.

Fox also talks about the major changes in the sandwich market, and he discusses how delivery is increasingly important to concepts of all types.

Please have a listen.

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