Operations

This week’s 5 head-spinning moments: McDonald’s tells all

Trending

The pancake chain's AI recommendation engine makes menu suggestions based on what a customer has already ordered. It has proven quite persuasive.

Members of Let's Talk Womxn from across the country got up on a literal soapbox during the National Restaurant Show to make their voices heard.

The chain’s CEO alleged that the deal may have pushed more shrimp business to owner Thai Union Group at Red Lobster’s expense, setting the stage for a messy Chapter 11 proceeding.

Menu Talk: Pat and Bret deconstruct the ceremony and gala and share their take on the National Restaurant Show.