Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 143
Marketing

87M adults to visit a restaurant for Mother’s Day, survey says

Newly released data shows what sort of impact restaurateurs may see this Sunday.

Operations

Bojangles’ eyes further store closures

The move follows the quick-service chain’s Q1 sales decline.

The industry vet had previously worked as an executive with Famous Dave’s.

Highlands Bar & Grill and JuneBaby were among the big winners at this year's ceremony.

Hitting on promos that bring in new loyalty members while also boosting the bottom line can be a tricky tightrope to cross.

The coffee giant says it loses $500 million each year to waste.

Garces Group was purchased by Ballard Brands for $5 million.

Experienced operators try their hand at innovation in this still-blooming sector.

A new Technomic analysis details the impact of the chain’s response to the recent arrests at one of its units.

Industry vet Chris Birkinshaw takes the top spot at the growing fast casual.

The chain’s CEO says he is committed to preventing further racial-bias incidents with changes to processes, training and culture.

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