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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 38
Financing

Earnings roundup: BurgerFi, Olo, Fiesta, Good Times

Ghost kitchens and drive-thrus continued to be a plus during recent months.

Leadership

Pokeworks elevates Steve Heeley to CEO

Heeley had been the fast casual’s CMO and previously helmed the Veggie Grill chain.

Financing

Menu prices make their biggest monthly jump since 1981

Quick-service restaurants took the largest price hike of all segments, according to new data from the Bureau of Labor Statistics.

Operations

Super Bowl MVP Mahomes becomes a Whataburger franchisee

Patrick Mahomes is part of an investor-led franchise group that plans to grow the quick-service burger brand in Kansas and Missouri.

Operations

Chipotle is feeling a labor squeeze from workers exposed to COVID

The chain’s CEO said the fast casual is beginning see employees who cannot work because they are sick or have come in contact with the virus as cases surge around the country.

Operations

Freshii now looks to dinner to help it recover

The fast-casual chain’s sales remain down nearly 30% compared to pre-pandemic levels, so it is on the hunt for creative growth solutions.

Emerging Brands

How Roll-Em-Up Taquitos is carving out a new niche

The growing taquito concept is hoping a family recipe plus social media savvy will be the secret sauce it needs to grow.

Workforce

Raising Cane’s to offer free college tuition for workers

Amid a tight labor market, the fast casual is adding its name to the growing list of restaurants sweetening benefits with free or reduced-cost educational programs.

Financing

Earnings roundup: El Pollo Loco, Ruth’s, Chuy’s, US Foods

Q2 results show the industry's unexpectedly strong sales rebound is coming across the board.

Operations

Restaurant workers again bear the brunt of enforcing COVID precautions

Getting customers to comply with vaccine and mask rules is a thankless job, many say.

Operations

Shake Shack keeps waiting for its urban restaurants to recover

Even as other chains fully move on from the pandemic, the burger-and-shake concept continues to face some hurdles.

Operations

Inside the surprise Panera Brands deal

Niren Chaudhary, CEO of the newly formed fast-casual supergroup of Panera Bread, Caribou Coffee and Einstein Bros. Bagels, discusses why the trio banded together and what to expect.

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