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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 61
Financing

$25B restaurant relief program is part of new budget resolution

The National Restaurant Association called the proposed aid a “game-changer for the tens of thousands of restaurants on the verge of closing.”

Consumer Trends

Customers say these restaurants treat all customers with respect

During a divisive political climate, new Technomic data reveals which brands have received high marks for their guest service.

Marketing

New York City extends its restaurant week for the whole month

The to-go-focused promotion has a record number of participating restaurants, after organizers waived participation fees.

Workforce

The most dangerous job in California? Being a restaurant cook

Restaurant cooks saw the greatest increased risk of dying during the pandemic of any occupation, according to a study of death certificates by University of California researchers.

Operations

Urban independent restaurants turn to suburban deliveries to weather the pandemic

Around the country, operators are organizing large-order food drop-offs at suburban sites to reach far-flung diners in quarantine.

Operations

McAlister’s Deli adds tableside ordering option

Even with some dining rooms closed during the pandemic, the fast casual said it wanted to boost convenience by letting diners skip the line.

Operations

Chipotle is testing ‘carside’ pickup

The new option, available via the fast casual’s app, would be used in locations where a drive-thru lane can’t be built.

Food

How cell-based seafood could become the next catch of the day

Companies are working to grow fish filets from cells. They just need U.S. regulatory agencies to approve their creations before restaurants can sell it.

Operations

BurgerFi mounts aggressive growth plan

The newly public, better-burger chain, which released preliminary Q4 results Wednesday, said it plans to add 30-35 new locations this year.

Operations

5 things to know about: Lettuce Entertain You Enterprises

R.J. Melman, president of the Chicago-based multi-concept operator, talks about navigating the pandemic, creating new restaurants and the particular challenges of launching virtual brands.

Operations

Lettuce Entertain You revives long-shuttered concepts as virtual brands

The multi-concept operator has given Vong’s Thai Kitchen and several others new life, running them as delivery- and to-go restaurants out of existing kitchens.

Operations

One small operator’s pandemic opening-closing-opening saga

The owner of Fannie’s Cafe in Chicago closed the doors of her bakery-cafe only to receive a business-saving grant a few weeks later, leaving her with a tough choice.

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