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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 76
Workforce

Dave & Buster’s plans to lay off more than 1,300 employees

The struggling food-and-games chain has recently filed notices of mass layoffs in seven states.

Operations

Operators out West face a new threat: Wildfire smoke

After pivoting to outdoor dining amid the pandemic, dangerous air is forcing many restaurants in the western U.S. to abandon their patios.

Operations

Dave & Buster’s same-store sales fall 87%

The eatertainment chain is working to improve its food and entertainment offerings, but it’s unsure whether customers are ready to return.

Operations

Farewell letter from an independent restaurant owner

As Danny Abrams and Cindy Smith shutter their original location of The Mermaid Inn, they reflect on the pandemic’s impact on neighborhood restaurants and hope for better days in the future.

Operations

With winter coming, more independents shut their doors for good

With cold weather on the way and no clear aid package headed their way, more independent restaurant owners decide to close permanently.

Operations

Ready to reopen, Commander’s Palace reinvents itself for the COVID era

The legendary New Orleans restaurant reopens its dining room Friday and launches a new to-go concept.

Marketing

Lettuce Entertain You launches its own Restaurant Week

The multi-concept operator will offer three-course meal deals at more than 30 restaurants, a tactic usually employed by cities, not independent restaurant groups.

Financing

TooJay’s Deli has a new owner, emerges from bankruptcy protection

The 28-unit, Florida-based chain has been acquired by Monroe Capital, an asset management firm.

Emerging Brands

5 things to know about: Atomic Wings

How the fast-casual chicken wing chain is preparing for growth amid the coronavirus crisis.

Technology

Panera hopes to drive traffic with expanded Wi-Fi

The chain is encouraging customers to take advantage of its parking lot internet access while enjoying an unlimited coffee subscription.

Food

Sweetgreen wants to nudge customers out of their comfort zones

The fast casual is launching Collections, a selection of curated, digital-only menu offerings designed to get diners to veer from their go-to dishes.

Food

Cava adds high-protein, lower-carb rice option

The Mediterranean chain is the first national restaurant operator to offer RightRice, which is made with lentils, chickpeas, green peas and a small amount of rice.

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