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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 86
Leadership

Wahlburgers names industry vet John Fuller CEO

Fuller most recently served as president and CEO of The Coffee Bean & Tea Leaf.

Leadership

Don’t ask Chipotle’s CEO about the ‘new normal’

RB’s Restaurant Leader of the Year Brian Niccol says innovation—not complacency—will drive restaurant brands forward post-pandemic.

Financing

Le Pain Quotidien, struggling pre-pandemic, files for bankruptcy protection

The fast-casual chain hopes a sale to multi-concept operator Aurify Brands can save some of its restaurants.

Leadership

Panera hires Eduardo Luz as chief brand and concept officer

Luz, a former Kraft Heinz executive, will oversee marketing, culinary, digital, and strategy/insights for the fast-casual chain.

Leadership

Naf Naf Grill names Greg Willman CEO

Willman was previously a large Qdoba Mexican Grill franchisee.

Operations

Is Boston Market ready for its next act?

With a new owner and a new president, the once-thriving fast casual is working on improving its food with an eye toward future unit growth after decades of shrinkage.

Financing

Pandemic poses a mixed bag for fast-casual chains

The coronavirus crisis has put into stark relief which brands are adept at handling off-premise transactions—and which are not.

Operations

Chuck E. Cheese’s will look a lot different once it reopens

Temperature checks, prepackaged salads, fewer games and no strolling mascots are among some of the changes planned by the struggling eatertainment chain.

Financing

Potbelly expresses concern over its future as a company

The struggling sandwich chain included a going concern warning in its financial filing, noting that it likely will not be able to comply with its credit agreement and may not survive the year.

Operations

33-year-old Specialty’s bakery-cafe chain closes

In closing its more than 40 locations, the company said the coronavirus has “decimated” sales.

Technology

Panera adds geofencing to curbside pickup

The technology enables the store to know when a customer has arrived to pick up an order.

Consumer Trends

Despite pandemic, Mother’s Day was huge for restaurants

Consumer spending at restaurants jumped 103% that Sunday, according to data company Womply.

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