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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 87
Operations

How Wingstop is thriving in the midst of a pandemic

The fast casual’s CEO shares its blueprint for success and reveals the chain’s next potential moneymaker.

Operations

Amid pandemic, ghost kitchens get even hotter

Gaining popularity pre-coronavirus, virtual kitchens are seeing increased interest as operators look to make up for lost dine-in revenue.

Emerging Brands

Naansense gets investment from Venture Kitchen to grow into a national brand

The two-unit Indian fast-casual concept joins Venture Kitchen’s portfolio, which includes Blackwood BBQ and INVICTO.

Leadership

Starbucks vet Chris Carr joins Sweetgreen as COO

Carr previously was executive vice president and chief procurement officer for Starbucks.

Operations

Why Potbelly is mulling permanently closing a quarter of its units

The struggling fast casual said it might shutter 100 sandwich shops that were performing poorly before the pandemic as it scrambles to make up ground lost to the impacts of the virus.

Operations

Potbelly is considering closing up to 100 stores

The struggling sandwich chain said same-store sales are now down 45%, up from minus 68% during the height of the coronavirus crisis.

Financing

Noodles delays fiscal report filing

The fast-casual chain is pushing back its 10Q filing because of business interruption caused by COVID-19.

Leadership

Dave & Buster’s adds an activist to its board

John Hockin, the new board member, is managing director of KKR, which holds more than 10% of the struggling eatertainment chain’s stock.

Operations

Operators vow to learn from—and not repeat—Mother's Day chaos

Customers at restaurants large and small experienced long waits for order pickups and deliveries Sunday.

Technology

Wingstop names Stacy Peterson Androes chief technology officer

Androes had worked with the company in various tech roles before briefly departing last year.

Leadership

Neil Harfert named president of R&R BBQ

The industry vet will lead the Utah-based chain.

Operations

Fiesta’s stock surges on news of sales upswing

The company’s Taco Cabana brand is boosting revenue with off-premise alcohol, while sister chain Pollo Tropical continues to struggle.

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