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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 95
Operations

Golden Corral adds safeguards to its buffets

The chain is implementing additional cleaning procedures and more in the wake of the coronavirus.

Operations

Grubhub drops commissions on delivery orders from independent restaurants

The service said it will forgo up to $100 million in fees.

Operations

What was this week’s biggest restaurant industry news?

The coronavirus and restaurants’ reactions to it dominated industry news, but there were other developments as well.

Operations

What should restaurants do during the coronavirus pandemic?

Here are tips for staying healthy—and staying in business—during this unprecedented crisis.

Operations

Is Seattle’s restaurant emergency a sign of things to come for the industry?

Restaurants in the biggest city in the first state hit by coronavirus are struggling to survive amid the quarantines. Here’s what some are doing to stay afloat.

Operations

Data: Chinese restaurants hit hard by coronavirus fears

A new study by software provider Womply reveals the growing business impact of the coronavirus, stoked by incorrect notions about the illness that began in China.

Operations

Quality Restaurant Group becomes largest Moe’s Southwest Grill franchisee

The franchise group, which operates 200 Pizza Huts, acquired 67 of the fast-casual Mexican chain’s locations.

Operations

Coronavirus forces restaurants to make swift operational changes

From adding paid sick leave to closing units, restaurants must make quick decisions in the age of a fast-spreading virus.

Operations

Casual-dining chains look for lures to fill their dining rooms

Bucking the off-premise trend, casual-dining stalwarts dream up incentives to get diners inside.

Operations

Caterers, restaurants struggle as major events are canceled over coronavirus

It’s an uncertain time in the restaurant industry as operators contend with cancellations and reduced bookings amid fears of COVID-19.

Consumer Trends

Chains gaining favor with guests

These chains made up the most ground with consumers surveyed by Technomic.

Operations

El Pollo Loco shifts to franchise-focused growth strategy

The fast-casual chicken chain is also reimagining its marketing and menuing plans.

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