Heather Lalley
Managing editor
Articles by
Heather Lalley
Page 99Operations
Chipotle sees same-store sales soar 13.4% in Q4
The fast-casual chain credits its continued growth to carne asada, digital efforts and its pickup-only drive-thrus.
Leadership
Roti names a new CEO
Justin Seamonds, formerly president of Dean & DeLuca, replaces Carl Segal, who had held the top post at the Mediterranean fast casual since 2014.
Boka Restaurant Group— which won the 2019 James Beard Foundation Award for Outstanding Restaurateur—operates nearly 20 one-off restaurants, bars and coffee shops and has almost 2,000 employees. Here’s how a little luck, lots of hard work and, importantly, thoughtful team-building created a restaurant empire.