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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 16
Financing

Southern chain Fatz Cafe closes all 18 locations

The brand had been in decline for years after peaking at nearly 50 units in 2011. It’s part of a rash of restaurant closures recently.

Technology

Why some restaurants are glad to see delivery sales dropping

For brands like Shake Shack and Red Robin, less delivery has meant more people are ordering in person. They view that as a good thing.

Financing

O'Charley's closes 18 restaurants in one day as sales struggle

The chain has been hit hard by changing trade areas and, more recently, soaring inflation. It believes the "pruning" will help its 91 remaining stores.

Emerging Brands

Salt Bae's restaurants look to start new chapter after poor reviews

The celebrity chef’s Nusr-Et steakhouse chain is embracing eatertainment, while the recently closed SaltBae Burger is already plotting a U.S. comeback.

Consumer Trends

Americans remain torn on tipping etiquette

There are still different views on how much to give baristas, delivery people and even servers, according to a Bank of America survey.

Financing

Starboard Value takes a stake in Bloomin' Brands

The activist investor, which once won every seat on the Darden Restaurants' board, now owns nearly 10% of the Outback Steakhouse parent.

Financing

At Red Robin, dine-in thrives while delivery dives

Price-conscious guests and the loss of MrBeast Burger took a bite out of delivery sales. But the chain is more focused on the dining room, anyway.

Marketing

Chili's bets more TV ads will help traffic

After a successful return to the airwaves earlier this year, the chain plans to invest up to $60 million in more commercials.

Operations

Chili's to put It's Just Wings on in-restaurant menus

The virtual wing brand will get a physical presence at the bar and in the dining room as the chain looks to boost traffic.

Technology

Drive-thru voice bots would like a word

Despite some early challenges, chains like White Castle and Checkers believe AI order-takers are ready for prime time. Widespread adoption could be "a matter of when, not if."

Financing

Fogo de Chao to be acquired by Bain Capital

The deal is a change of course for the 76-unit steakhouse brand, which had been preparing for an IPO.

Technology

Serve raises $30M for delivery robots, goes public

Uber contributed to the funding round as it expands its use of Serve’s bots for food deliveries.

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