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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 47
Technology

FTC plans to crack down on delivery companies' labor practices

The agency said it would act to protect gig workers for services like DoorDash and Uber, including investigating wage fixing and other illegal practices.

Financing

Red Robin gives new CEO G.J. Hart some stock

The inducement grants incentivize Hart to boost the chain’s share price, which has lost more than half of its value this year.

Emerging Brands

MrBeast Burger is opening a brick-and-mortar restaurant

The outlet in American Dream mall in New Jersey will be the first physical location for the fast-growing virtual brand.

Workforce

How restaurants feed a culture of substance abuse

Restaurant employees are more likely to suffer from drug and alcohol abuse than almost any other industry. Explanations for the problem vary, but a big one is denial.

Technology

When it comes to customer service, tech can be a double-edged sword

QR codes and kiosks may be good for the bottom line, but restaurants risk alienating guests if they’re not careful, experts say.

Leadership

Flix Brewhouse promotes Chance Robertson to CEO

Robertson replaces founder Allan Reagan as head of the dine-in cinema and brewery chain.

Marketing

BJ’s launches $10 Pizookie subscription

The Pizookie Pass sold out within an hour Monday. It will entitle 200 loyalty members to the popular dessert every day of September.

Technology

Over half of restaurants that use DoorDash report revenue, customer growth

The finding was part of the company’s latest Economic Impact Report, published alongside a new ad campaign highlighting how it helps local businesses.

Marketing

Bloomin' Brands continues quest for more catering

The casual-dining company is adding catering at Bonefish Grill as it works to capture more group orders.

Technology

3 technologies from other industries that are making their way into restaurants

Tech Check: Could outsourcing and surge pricing help solve restaurants' existential woes?

Leadership

Denny’s promotes John Dillon to president and hires David Schmidt to lead Keke’s

The company's two brands each get new presidents. Dillon has been with Denny's for 15 years, while Schmidt comes to Keke's from Red Lobster.

Financing

Chili’s to rein in giveaways under new CEO's rebound plan

It’s one of a number of “interventions” being led by new CEO Kevin Hochman, including a revamped loyalty program and a variety of operations and menu changes.

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