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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 66
Leadership

BJ's operations chief Lon Ledwith to retire

Ledwith will step down in May after 18 years with the chain. He'll be replaced by SVP of Operations Christopher Pinsak.

Technology

Amid staffing shortage, robot servers make an impact

Once a trade show novelty, automated employees are helping restaurants plug labor gaps and improve service.

Financing

The Cheesecake Factory expects $12M AUVs in 2022

Strong sales paired with higher prices have the chain set up for a big year, executives said.

Operations

Denny’s fortunes hinge on two numbers: 24/7

Half of the chain’s restaurants have returned to around-the-clock service, and those stores are performing well. But it’s unclear when the rest will get there.

Technology

Tech roundup: Most Uber Eats deliveries are edible

Despite a cheeky Super Bowl ad, the vast majority of its sales still come from restaurant food. Also, Grubhub expands its 7-Eleven partnership, Spyce is closing for good and Jamba brings smoothie robots to campus.

Technology

White Castle to put Flippy robots in 100 more restaurants

The burger chain is expanding its use of the automated fry cook in a big way after tests helped improve operations.

Operations

Smokey Bones is opening a drive-thru

The 61-unit chain says it will be the first casual-dining brand in the U.S. to have one.

Technology

DoorDash trademark filings hint at plans for robot business

The applications include two “virtual brands,” Tex-Mess and Queso Your Way, that would be prepared by the company’s Chowbotics machines.

Financing

Why a fast-casual chicken chain is selling NFTs for $14,500 a piece

Chick’nCone hopes the sale of Chick’nCoins will help it keep growing. Buyers could profit if it does.

Technology

7Shifts raises $80M for restaurant labor software

Fresh off a $21.5 million funding round, the company wasn’t really looking for more capital. But investors’ appetite for restaurant tech proved too strong to pass up.

Technology

How ghost kitchens could help reinvent the mall

Tech Check: Kitchen United’s latest venture with Simon Property Group could turn malls into delivery hubs for more than just food.

Technology

McDonald's files trademark applications for metaverse restaurants

The filings reference things like virtual restaurants and NFTs. They could be part of a metaverse strategy or simply a precaution to protect the brand's intellectual property.

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