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Sam Smith

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Sam Smith

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Financing

Panera builds on its vision

This fast-casual leader fell behind the pack. Will its reinvention be enough to bring it back to the top, and fast enough to keep investors at bay? We look at Panera 2.0 and where it's going next.

Financing

Is the cost of a delivery partner worth giving up control?

There always has been a high hurdle for entry into delivery. But with the rapid growth of third-party services, the financial equation has shifted.

Technology

Are you insured for a cyberattack?

Restaurateurs beware. While all major commercial providers offer it, cyber liability insurance typically is not included in a general liability policy.

Marketing

How to collaborate on social media marketing

One of the big challenges in creating an effective social media strategy is forging seamless communication and collaboration between departments.

Technology

Distribution goes digital

A recent survey from Technomic found restaurant operators are cutting purchasing costs by an average of 12 to 13 percent (including shipping) by buying online.

Workforce

Serving up a modern c-suite

No longer do untouchable chiefs sit atop their fiefdoms, gauging their success by the size of their latest capital budget or how often they lunch with the CEO.

Financing

Shaking up investing

Private-equity firms today are finding growth potential in many places—from rising concepts to off-course legacy brands.

Financing

Even amid stale sales, takeout is a fresh spot

A confluence of tech advances, changing lifestyles and demographic shifts has brought a renaissance in takeout, and everyone is racing to capitalize on it.

Financing

Delivery’s third-party players

Takeout’s sibling, delivery, is seeing notable activity as well, and it’s mainly coming from third-party providers and the investors who seem to love them.

Franchising’s new headaches

A game-changing decision is just one of the challenges poking at the franchisee-franchisor relationship.

Travelin' brand

Taking your restaurant’s show on the road through catering is a growing opportunity—as long as you don’t lose your identity along the way.

Living wages

Forty years ago there was no expectation that a fast food job would pay a living wage, much less support a household.

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