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Domino's

Marketing

Domino's upgrades its loyalty program

 By Jonathan Maze on Sep. 12, 2023

The pizza chain is reducing how much customers need to spend to earn points and will let customers earn points earlier. It is the latest fast-food company to upgrade its loyalty program, which has become a key marketing tool.

Financing

Domino's has a plan to get delivery sales back, and investors are buying it

 By Jonathan Maze on Jul. 24, 2023

The pizza delivery chain plans to innovate its way into customers’ good graces and has massive hopes for its Uber Eats partnership. Its stock has taken off.

Technology

Domino's, long an aggregator holdout, joins the Uber Eats Marketplace

By Jonathan Maze on Jul. 12, 2023

The pizza chain will enable customers to order through the aggregator’s mobile app, starting in four test markets this fall.

Financing

Domino's Uber Eats deal acknowledges the reality of the third-party marketplace

By Jonathan Maze on Jul. 12, 2023

The Bottom Line: The pizza delivery chain believes it can generate billions in global pizza sales by jumping on third-party aggregators’ marketplaces. In so doing, it acknowledges that the business has become a key sales tool for restaurants.

Technology

Domino's will let you get pizza delivered nearly anywhere

By Jonathan Maze on Jun. 16, 2023

The pizza giant is adding “pinpoint delivery,” enabling customers to get their food delivered to locations without a typical address.

Financing

Would Domino's ever work with third-party delivery? Maybe

By Jonathan Maze on Jun. 15, 2023

The pizza delivery giant is keeping the door open regarding aggregators such as DoorDash and Uber Eats. The company uses a simple, risk-reward calculation in evaluating whether it makes sense to be on those apps.

Financing

Higher prices and more innovation helped Domino's sales improve

By Jonathan Maze on Apr. 27, 2023

The pizza chain’s same-store sales rose 3.6% in the U.S. and its profits improved, sending the company’s stock higher. But the stock quickly turned south later in the morning.

Financing

With delivery sales still slow, Domino's looks to improve its service

By Jonathan Maze on Apr. 27, 2023

The pizza chain will train its franchisees this summer in a bid to improve delivery times and service. It is also planning changes to its loyalty program and a redesign of its e-commerce platform.

Financing

Why Domino's may be a canary in the coal mine

By Jonathan Maze on Apr. 11, 2023

The Bottom Line: The pizza delivery chain saw a dramatic shift toward carryout last year, which it blamed on the impact inflation is having on consumers. So why aren’t we aren’t DoorDash and Uber Eats saying the same thing?

Technology

Domino's takes on the drive-thru with Apple CarPlay

By Jonathan Maze on Apr. 10, 2023

The pizza delivery chain, which has been targeting traditional fast-food restaurants more aggressively of late, now has an app that will let you order from the car.

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