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Domino's

Technology

Domino's and Microsoft are working together on artificial intelligence

 By Jonathan Maze on Oct. 03, 2023

The pizza delivery giant and the technology company will join forces to develop AI strategies to improve operations and customer service.

Financing

Domino's franchisee profits are recovering this year

 By Jonathan Maze on Sep. 14, 2023

Price increases and slowing inflation have combined to improve cash flow among the pizza chain’s operators this year.

Marketing

Domino's upgrades its loyalty program

By Jonathan Maze on Sep. 12, 2023

The pizza chain is reducing how much customers need to spend to earn points and will let customers earn points earlier. It is the latest fast-food company to upgrade its loyalty program, which has become a key marketing tool.

Financing

Domino's has a plan to get delivery sales back, and investors are buying it

By Jonathan Maze on Jul. 24, 2023

The pizza delivery chain plans to innovate its way into customers’ good graces and has massive hopes for its Uber Eats partnership. Its stock has taken off.

Financing

Domino's Uber Eats deal acknowledges the reality of the third-party marketplace

By Jonathan Maze on Jul. 12, 2023

The Bottom Line: The pizza delivery chain believes it can generate billions in global pizza sales by jumping on third-party aggregators’ marketplaces. In so doing, it acknowledges that the business has become a key sales tool for restaurants.

Technology

Domino's, long an aggregator holdout, joins the Uber Eats Marketplace

By Jonathan Maze on Jul. 12, 2023

The pizza chain will enable customers to order through the aggregator’s mobile app, starting in four test markets this fall.

Technology

Domino's will let you get pizza delivered nearly anywhere

By Jonathan Maze on Jun. 16, 2023

The pizza giant is adding “pinpoint delivery,” enabling customers to get their food delivered to locations without a typical address.

Financing

Would Domino's ever work with third-party delivery? Maybe

By Jonathan Maze on Jun. 15, 2023

The pizza delivery giant is keeping the door open regarding aggregators such as DoorDash and Uber Eats. The company uses a simple, risk-reward calculation in evaluating whether it makes sense to be on those apps.

Financing

With delivery sales still slow, Domino's looks to improve its service

By Jonathan Maze on Apr. 27, 2023

The pizza chain will train its franchisees this summer in a bid to improve delivery times and service. It is also planning changes to its loyalty program and a redesign of its e-commerce platform.

Financing

Higher prices and more innovation helped Domino's sales improve

By Jonathan Maze on Apr. 27, 2023

The pizza chain’s same-store sales rose 3.6% in the U.S. and its profits improved, sending the company’s stock higher. But the stock quickly turned south later in the morning.

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