Jack in the Box


Chains shift their focus to operations

As customers increasingly demand convenience, companies such as Wendy’s, McDonald’s, Dunkin' and Starbucks are focusing on operations to drive sales, says RB’s The Bottom Line.


Improving sales sends Jack in the Box stock soaring

Thanks to value bundles, the burger chain’s same-store sales rose to their best level since 2016.

A former supervisor said she was terminated after she requested an accommodation for an on-the-job injury.

The two former industry executives were named independent directors in a deal between the company and activist investor Jana Partners.

Operators say they worry about what happens “when the debt needs to be repaid.”

The quick-service burger chain wants to get faster.

The company’s board also backed CEO Lenny Comma and said it plans to refinance its debt and buy back shares.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

The franchisee association reiterated its call for a new CEO and said the company’s creation of a new advisory council was a “gut punch.”

Quick-service giants McDonald’s and Burger King lost out to chains such as Taco Bell and Chick-fil-A last year, says RB’s The Bottom Line.

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