Jack in the Box

Financing

Jack in the Box surprises, but Del Taco disappoints

The fast-food burger chain reported better-than-expected sales results last quarter, but its Mexican sister concept could not say the same thing.

Leadership

Jack in the Box CEO Darin Harris resigns

Harris is leaving to take a position “outside of the restaurant industry.” CFO Lance Tucker was named interim principal executive officer.

The attorney has taken restaurants and suppliers to court for 30 years as a prod for them to do a better job of protecting the public. He makes no apologies about being their conscience.

California’s $20 fast-food wage is costing company restaurants $15 million, and franchisees a lot more. That’s putting a damper on some recent sales improvement.

A Deeper Dive: Ryan Ostrom, chief marketing officer for Jack in the Box, joins the Restaurant Business podcast to talk marketing a brand when customers are cutting back.

Profitability for the burger chain and its sister concept, Del Taco, declined in the quarter, thanks to the state’s fast-food wage. But California was one of the company’s best sales markets.

Jordan Qsar, Grant Witherspoon, Chase Lambert and Austin Bernard were accused of trading stocks after learning that the Mexican restaurant chain would be sold to Jack in the Box.

Behind the Menu: The chain’s newest menu addition aims to break the mold on what a fast-food burger can be, and customers are buying in.

The brand’s sales have been slow so far this year due to weather and low-income consumers. But executives believe a better value offering and a new burger will change things.

The burger chain believes it has room for a lot more locations that generate a lot more revenue. Here’s how the company plans to do that.

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