Taco John's

Technology

Taco John's is putting AI voicebots in the drive-thru

The Mexican fast-food chain plans to bring Presto Voice technology to more restaurants after it improved speed and ticket size at a test location.

Leadership

Taco John’s names Heather Neary CEO

Neary spent 15 years with Auntie Anne’s and most recently served as brand president at quick-service franchisee KBP Brands. She’s charged with ushering in a “new era of growth” at the Mexican fast-food chain.

The bar that owned the registration in New Jersey gave up its hold on the phrase, officially ending Taco Bell’s campaign to “free” the trademark.

The Bottom Line: The chain opted not to keep its trademark in a fight with the much larger Taco Bell, given the likelihood that it would ultimately lose. So it did the next best thing.

The company decided that it wasn’t worth fighting Taco Bell to maintain its trademark and said it would instead donate to Children of Restaurant Employees.

The company said that Taco Bell’s effort to cancel its registration is designed “to sell more tacos” and cause Taco John’s “to sell less tacos.”

He will end his six-year run at the top of the Cheyenne, Wyo.-based Mexican chain at the end of the year. The company plans a search for Creel’s successor.

A Deeper Dive: Barry Westrum, chief marketing officer for the Mexican fast-food chain, joins the podcast to discuss the trademark battle with Taco Bell.

The fast-food Mexican chain has petitioned the U.S. Patent and Trademark Office to end Taco John’s registration for the Taco Tuesday trademark, which it has owned for years.

The Mexican fast-food chain has been making changes to everything from its branding to the location of its corporate staff. The moves are starting to pay dividends with faster growth.

  • Page 1