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Tim Hortons

Leadership

Alex Macedo is leaving Tim Hortons

Axel Schwan will be president for the brand in Latin America as well as the U.S. and Canada.

Financing

Tim Hortons starts thinking long term

The company is shifting away from “short-term opportunities” as it looks to build more consistent sales.

Amid talk of delivery, ghost kitchens and a worldwide shortage of restaurant talent, speakers and attendees aired a few surprises. Here’s a sampling.

The winners of this year’s GRLC Distinction Awards include several of the world’s largest restaurant operations, hailing from three continents.

Same-store sales fell last quarter despite new coffee drinks, plant-based sandwiches and a loyalty program.

The coffee and doughnut chain's former global chief marketing officer will oversee the chain’s biggest market.

The two chains are seeing slow sales in their home markets and believe the introduction of plant-based items can reverse that trend.

In an amended lawsuit, the operators’ franchise association says the franchisor’s cost cutting is squeezing franchisees.

The chain is ultrapopular in Canada, but not so much here. It’s an issue the chain has perpetually struggled to fix, says RB’s The Bottom Line.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

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