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Special Reports

Special Reports

America's favorite chains by menu segment

 By Sara Rush Wirth on Dec. 28, 2018

These are consumers' favorite brands for each menu type, from bakery cafe to steak.

Special Reports

Consumers still love chains

 By Sara Rush Wirth on Dec. 28, 2018

Despite a movement towards independents, chain restaurants keep driving business.

Special Reports

Top generational need states

By Sara Rush Wirth on Dec. 28, 2018

The drivers getting consumers into chain restaurants differs among the ages.

Special Reports

America's favorite fast-casual chains

By Sara Rush Wirth on Dec. 27, 2018

The fast-casual market has become very diversified, but it's still the sandwich chains that are winning praise from consumers.

Special Reports

America's favorite chains

By Sara Rush Wirth on Dec. 27, 2018

Consumers’ most loved chains aren’t just focused on one aspect of their restaurants—they are winning in service, ambiance and convenience, along with the food.

Special Reports

Chains losing favor with consumers

By Heather Lalley on Dec. 27, 2018

Data shows which brands saw a drop-off in guest satisfaction ratings.

Special Reports

America's favorite family-dining chains

By Sara Rush Wirth on Dec. 27, 2018

These are the country's top-rated family-dining brands.

Special Reports

Millennials' favorite chains

By Sara Rush Wirth on Dec. 27, 2018

By now, most operators are familiar with the overarching trends influenced by the millennial generation. As they age up, however, their wants and priorities are changing.

Special Reports

America's favorite quick-service chains

By Sara Rush Wirth on Dec. 27, 2018

As proof that sales don’t always equate to consumer preference, only one of the 10 largest chains by sales made this list.

Special Reports

America's favorite casual-dining chains

By Sara Rush Wirth on Dec. 27, 2018

Even the most loved casual chains are hurting for sales growth. Two of consumers' top five brands made major changes over the past year to try to correct that loss.

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