DoorDash, Roku partner to allow customers to order food from their TVs

Wendy’s will be the first restaurant featured in new “shoppable ads.” Roku users can also get six months of free DashPass.
Roku viewers will be able to order Wendy's via new interactive ads. / Photo courtesy of DoorDash
Roku viewers will be able to order Wendy's via new interactive ads. / Photo courtesy of DoorDash

Roku users will soon be able to order a Frosty from their TV.

The streaming service is partnering with DoorDash on “shoppable ads” that allow viewers to start an order from their TV screen. Wendy’s is the first restaurant to buy the ads, which go live Tuesday and run through March 12.

The ads will appear on the Roku home screen and during programming. Viewers can scan a QR code on the screen or enter their phone number to receive a link that takes them to a DoorDash ordering page. The ads will sweeten the deal with promotions such as $5 off orders of $15 or more. Customers will need a DoorDash account to complete the order.

Ordering food is already as easy as picking up your smartphone, but the ads give restaurants a very direct way to influence customer behavior. And streaming fans tend to be a willing audience: Roku research determined that a third of its users get takeout or delivery weekly.

DoorDash Roku

Interactive Wendy's ads will appear on the Roku home screen. / Photo courtesy of DoorDash

“Streaming and delivery just go together, which is why we're making it easier than ever for Roku users to order their favorite food right from their TV,” said Gidon Katz, Roku’s president, consumer experience, in a statement. 

The format will also give Wendy’s and DoorDash good insight into how the ads are performing. Roku introduced shoppable ads in June with Walmart. 

Also as part of the deal, Roku users will get six months of free access to DashPass, DoorDash’s membership program. It waives delivery fees on orders from eligible restaurants and normally costs $9.99 a month.

Roku is a streaming device that allows consumers to access a variety of streaming channels. It ended 2022 with more than 70 million active accounts, presenting DoorDash with a large pool of potential new customers.  

The third-party delivery service will be Roku’s exclusive partner for shoppable restaurant and grocery ads for one year.

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