Technology

The latest news and trends in restaurant technology
Technology

9 downloads of tech smarts from FSTEC

Here are some of the key lessons you missed if you weren’t at FSTEC this week.

Technology

5 ways big data can better your business

What are the must-haves for upping your data game today? The trick is finding the right data and interpreting it to make informed decisions that will improve business.

The three winners of Restaurant Business’ 2017 Tech Accelerator Awards are using technology to revolutionize their business models and reshape the customer experience.

Another fast-casual chain cuts the greenbacks for efficiency.

Automation won’t make its way into restaurants, because this is a hospitality-driven industry?

Many diners now opt for a single, all-encompassing eating and entertainment experience in one locale. And bars and restaurants are stepping up to the plate, equipping their spaces with sophisticated, hi-tech entertainment systems.

In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.

Gone are the days of potato chips and stale candy being the only options dispensed from vending machines. Some companies are finding ways to give customers fresh, better-for-you options at the push of a button—without any human interaction.

Frictionless service—when transactions at restaurants, between ordering, paying and receiving a meal, happen with less human interaction to slow down the process.

When done right, digital menu features on tabletop tablets can boost sales and customer satisfaction.

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