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Technology

The latest news and trends in restaurant technology
Technology

Red Robin to add tabletop payment and maybe more

 Feb. 25, 2015

Add Red Robin to the list of casual-dining chains that will invite customers to pay for their meals via a tabletop device.

Technology

Are you insured for a cyberattack?

 By Sam Smith on Nov. 12, 2015

Restaurateurs beware. While all major commercial providers offer it, cyber liability insurance typically is not included in a general liability policy.

Technology

New Uber of foodservice taps home cook talent

By Sara Rush Wirth on Sep. 28, 2016

Counting Danny Meyer as an investor, Umi Kitchen cracks the delivery-only restaurant code for using amateur cooks.

Technology

The future will be personalized

By Heather Lalley on Sep. 19, 2017

We asked some leading restaurant innovators where the industry’s increasing reliance on data will lead. These are their predictions for the decade ahead.

Technology

How restaurants are driving repeat business through analytics

By Alaina Lancaster on Feb. 12, 2018

Like customers, data is evolving.

Technology

FreeBookings steps into the ring with OpenTable

By Amanda M. Westbrooks on Nov. 10, 2011

You may have seen Livebookings, Europe's largest online restaurant reservation service provider, seated next to OpenTable, their American equivalent, at the 2011 NRA Show in Chicago. That may be the last time they sit comfortably at the same table.

Technology

A GPS for locating tables

By Amanda Kooser on Nov. 14, 2012

David Jones operates five Blazing Onion locations, but only one has achieved a coveted four-star average review on Yelp.

Technology

RB’s parent buys FSTEC

By Restaurant Business Staff on Mar. 26, 2014

The parent company of Restaurant Business has acquired FSTEC, the food service industry’s premier technology conference and exhibition.

Technology

Wendy’s takes ordering next-level

By Sara Rush Wirth on Apr. 01, 2015

As a one-upmanship to the ordering capabilities Taco Bell and Chick-fil-A added to their mobile apps last quarter, Wendy’s is testing a beacon-based version of its app.

Technology

How to avoid online ordering meltdowns

By Ellen Muraskin on Jan. 19, 2016

The challenge for restaurateurs is figuring out how to bring online ordering into their operations, without screwing over the kitchen with added requests.

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