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Technology

The latest news and trends in restaurant technology
Technology

Tools of the trade: What is your must-have, can't live without, technology?

 By Joann Whitcher on Feb. 07, 2013

With all the hubbub about mobile payments and tablet menus, it’s easy to forget that technology, as defined by Webster’s, cuts a broader swath; it’s defined as “the practical application of knowledge, especially in a particular area.”

Technology

Location, location, location

 By Kelly Killian on Sep. 30, 2014

Beacons and other location-based technology already are going mainstream in the retail space. Now restaurants are getting in the game, using geotargeting to deliver hospitality in new ways.

Technology

Zoe’s tests KDS system

By Restaurant Business Staff on Jun. 25, 2015

The four-unit experiment “is going extremely well,” CEO Kevin Miles told Wall Street.

Technology

Here's proof restaurant tech is still a fright

By Sara Rush Wirth on Jun. 01, 2016

Despite the hoards of startups promising to remake the restaurant business through technology, not all operators and consumers are dashing to hasten the transformation. Research from the National Restaurant Association paints a sometimes surprising picture of where we are in the adoption process.

Technology

Mobile apps drive drive-thru innovation

By Dina Berta on Feb. 07, 2017

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Technology

3 ways technology is helping restaurant staff personalize the guest experience

By Alaina Lancaster on Oct. 27, 2017

Here’s how metrics are helping employees take hospitality to the next level.

Technology

High-tech Zume Pizza is ready for next growth phase

By Peter Romeo on Apr. 24, 2018

Fewer robots will be involved, and the tech is available to other concepts, as the cook-onboard delivery concept is shifting into expansion mode.

Technology

When an 800-pound gorilla delivers

By Peter Romeo on Jun. 05, 2017

McDonald's revealed last week that the benefits of delivery and new technology run deeper than its financial results suggest. Here's a look at some of the results that hold deep implication—for the industry, and for any concept looking to take the same path.

Technology

Trends on the tech floor

By Amanda M. Westbrooks on Jun. 05, 2012

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?

Technology

Market your new product

By Amanda M. Westbrooks on Mar. 01, 2013

When Firehouse Subs partnered with King’s Hawaiian to offer the King’s Hawaiian Pork & Slaw sandwich, it was the first time the sweet bread producer had partnered with a restaurant chain. To commemorate the occasion the “Lei Your Love on the Line” video contest was born.

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