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delivery

Technology

Delivery fee caps hit Silicon Valley

 By Joe Guszkowski on Dec. 16, 2020

Santa Clara County and San Jose approved a 15% limit on what third-party providers can charge restaurants.

Technology

Grubhub is offering free delivery in Chicago and New York this winter

 By Joe Guszkowski on Dec. 15, 2020

Its Grubhub+ subscription program will be free through mid-March, and partner restaurants will be added to the service at no charge.

Financing

Higher prices could rain on the delivery parade

By Jonathan Maze on Dec. 15, 2020

More chains are pushing higher menu prices for third-party delivery. RB’s The Bottom Line says this could keep the business from getting the growth it wants.

Technology

DoorDash tests new ways to offset commission caps

By Joe Guszkowski on Dec. 14, 2020

The delivery leader added customer fees in Denver and Chicago but abandoned a plan to raise charges for some D.C. restaurants.

Financing

DoorDash is already more valuable than most restaurant chains

By Jonathan Maze on Dec. 11, 2020

The third-party delivery company already has a higher market value than all but McDonald’s and Starbucks, says RB’s The Bottom Line.

Technology

DoorDash reverses plan to raise rates for some D.C. restaurants

By Joe Guszkowski on Dec. 11, 2020

The company had said it would charge restaurants their contractual rate on DashPass orders to help offset the city's fee cap.

Technology

Why restaurants are investing in digital order integration

By Joe Guszkowski on Dec. 10, 2020

It's been a buzzword during RB’s FSTEC Community, where leaders touted integration’s ability to streamline operations and optimize the tech stack.

Technology

Grubhub launches new ordering tools that reduce fees for restaurants

By Joe Guszkowski on Dec. 09, 2020

The Direct Order Toolkit allows restaurants to accept Grubhub orders without paying a marketing commission.

Technology

DoorDash shares skyrocket on IPO

By Joe Guszkowski on Dec. 09, 2020

The response indicates intense demand from investors who are bullish on the company’s prospects amid a year of massive growth for delivery.

Technology

DoorDash IPO has its skeptics

By Joe Guszkowski on Dec. 08, 2020

Some investors question the company’s fitness for the public market and the future of the delivery business.

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