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Financing

The Cheesecake Factory is launching a loyalty program

 By Joe Guszkowski on May 10, 2023

Cheesecake Rewards members will get access to reservations and free birthday cheesecake. The program is expected to go nationwide in June.

Financing

At Wendy's, stronger sales yield better profits

 By Jonathan Maze on May 10, 2023

The burger chain said profit margins at company restaurants improved last quarter thanks to higher sales. But customer counts declined.

Operations

Noodles & Co. guests push back on higher prices, especially for delivery

By Lisa Jennings on May 10, 2023

But with commodity deflation expected for the rest of the year, the fast-casual chain has brought back a value promotion that is already driving traffic, the company said.

Financing

Facing growing pains and weak sales, Dutch Bros looks for traffic

By Jonathan Maze on May 09, 2023

As its sales lag competitors, the growing drive-thru beverage chain is working to build sales, and traffic, behind new Company President Christine Barone.

Financing

Popeyes is taking a 'hard look' at its kitchen operations

By Jonathan Maze on May 04, 2023

The fast-food chicken chain is looking to improve operations after new products have added complexity in recent years. And it is looking to its international operators for inspiration.

Financing

After strong recent openings, Portillo's hints at bigger ambitions

By Joe Guszkowski on May 04, 2023

The hot dog chain said it is considering restaurants in airports and overseas after finding surprisingly strong demand in new markets.

Financing

Record traffic lifts Texas Roadhouse sales, but not profits

By Joe Guszkowski on May 04, 2023

Traffic rose 7.6% at the chain in the first quarter. But more guests spelled higher labor costs, which ate into margins.

Operations

Shake Shack couldn't be happier with its kiosks

By Lisa Jennings on May 04, 2023

In the ongoing effort to boost profitability, the in-store technology has proven to be the highest-margin channel for the brand and kiosk sales doubled in the first quarter.

Operations

Why sports fans are craving Wingstop

By Lisa Jennings on May 03, 2023

Investments in national advertising during NBA and NFL games drove traffic during the first quarter. Also the new chicken sandwich line is attracting new users and boosting frequency.

Financing

Denny's airs a detailed plan for boosting unit efficiencies

By Peter Romeo on May 03, 2023

The tactics range from standardizing units' network platform to cooking bacon in big batches.

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