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Operations

Alexandria, Va., has a new ally in averting opioid deaths: Local restaurants

 By Peter Romeo on Aug. 29, 2023

The restaurant-rich city is asking local establishments if it can train their staffs to reverse overdoses as part of their safety inspections.

Workforce

Here's what last week's change in union regulations could mean for all restaurants

 By Peter Romeo on Aug. 28, 2023

Working Lunch: "This fundamentally changes labor relations in the U.S," says host Franklin Coley.

Workforce

Employees of newly unionized coffee concept want a revote

By Peter Romeo on Aug. 28, 2023

Staff at two Good Karma Cafes will vote in two weeks on whether to leave Workers United. Meanwhile, 15 unionized Starbucks stores are awaiting word on their request for a decertification vote.

Workforce

Unionization of restaurants could be faster and easier under a key regulatory change

By Peter Romeo on Aug. 25, 2023

A majority of employees no longer have to vote 'yea' in certain circumstances for the whole staff to become part of a union.

Workforce

EEOC sues Hooters for alleged racial discrimination

By Peter Romeo on Aug. 24, 2023

The watchdog agency says White "Hooters Girls" were hired before Black waitresses when a unit restaffed as the COVID crisis eased.

Operations

Etta Collective confirms 10 layoffs, including an equity partner

By Lisa Jennings on Aug. 23, 2023

Beverage director and partner Micah Melton is among the cuts from the multi-concept group that has big plans for growth with the concepts Etta, Sophie's and more. In addition, executive chef Dan Perretta has quit.

Consumer Trends

Americans remain torn on tipping etiquette

By Joe Guszkowski on Aug. 22, 2023

There are still different views on how much to give baristas, delivery people and even servers, according to a Bank of America survey.

Workforce

Panda, Au Bon Pain, 7-Eleven are ordered to pay $5M for violating NYC's scheduling restrictions

By Peter Romeo on Aug. 16, 2023

The operators were accused of such infractions as changing schedules less than two weeks in advance, and not paying a bonus to workers who opened a restaurant after closing it the night before.

Workforce

Will $30 replace $15 as the target for minimum-wage increases?

By Peter Romeo on Aug. 15, 2023

Restaurant Rewind: A proposal to require $30 an hour for some foodservice employees is already scheduled for consideration by Los Angeles County officials next month. Is it a fluke or an omen? The past provides some clues.

Technology

Drive-thru voice bots would like a word

By Joe Guszkowski on Aug. 15, 2023

Despite some early challenges, chains like White Castle and Checkers believe AI order-takers are ready for prime time. Widespread adoption could be "a matter of when, not if."

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