Workforce
What unionized Starbucks employees are demanding in their contracts
Working Lunch: The big ask is for a guarantee of 37 scheduled hours per week, set months in advance.
Workforce
‘Erratic’ best describes restaurant tipping for servers post-pandemic
Inflation, guest expectations and a customer’s mood all play into how generous or stingy a tip will be. Good service may have nothing—or a lot—to do with it.