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Workforce

New York City considers a bombshell change for hotel restaurants and bars

 By Peter Romeo on Jul. 25, 2024

Legislation that already has nearly enough supporters to pass would essentially require the staffs of third-party managers to be employed wholly or jointly by the host hotel. But that's only a small part of the warranted changes.

Technology

California gig worker law upheld in win for delivery companies

 By Joe Guszkowski on Jul. 25, 2024

The state’s Supreme Court ruled that Proposition 22 can stand, meaning workers for apps like DoorDash and Uber Eats will remain contractors rather than employees.

Technology

Bojangles speeds ahead with drive-thru AI

By Joe Guszkowski on Jul. 24, 2024

The chicken and biscuit chain is expanding its voice bot, Bo-Linda, to hundreds of locations, calling the technology a “home run.”

Technology

Pay hike for NYC delivery workers hasn't hurt demand, city says

By Joe Guszkowski on Jul. 12, 2024

Total orders increased 8% in the first quarter despite significantly higher fees. Delivery apps argued that their business has been stunted nonetheless.

Workforce

Restaurants have a hot opportunity to improve their reputation as employers

By Peter Romeo on Jul. 12, 2024

Reality Check: New mandates for protecting workers from dangerous on-the-job heat are about to be dropped on restaurants and other employers. The industry could greatly help its labor plight by acting first.

Financing

Can technology fix restaurants' workforce issues?

By Jonathan Maze on Jul. 03, 2024

A Deeper Dive: The podcast features National Restaurant Association CEO Michelle Korsmo, and a discussion with RB Senior Tech Editor Joe Guszkowski on AI in the drive-thru.

Workforce

Los Angeles eyes new packet of benefits for fast-food workers

By Peter Romeo on Jul. 03, 2024

Legislation proposed to the City Council on Tuesday would require employers to provide additional training, more paid time off and advance shift scheduling.

Operations

DOL issues employer mandates for protecting workers from excessive heat

By Peter Romeo on Jul. 02, 2024

The requirements include providing paid breaks every two hours when temperatures soar in indoor workplaces like kitchens, as well as providing cool-down areas, drinking water and establishment of a safety "buddy system."

Technology

How AI is helping BJ's Restaurants see the future

By Joe Guszkowski on Jul. 02, 2024

The casual-dining chain is using an AI tool that can pinpoint sales weeks in advance, allowing managers to make smarter staffing decisions.

Workforce

New federal overtime-pay standards take effect

By Peter Romeo on Jul. 01, 2024

Government Watch: The exemption for salaried workers is narrowed to employees earning less than $43,888 a year. Also, DOL pushes for a paid-leave model, and foie gras remains legal in NYC.

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