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leadership

Workforce

Starbucks' CEO sends employees a make-nice letter as union voting winds down

The communication from Kevin Johnson promises collaboration between headquarters and cafe staff members. It also pledges to increase staffing and deliver on new benefits.

Leadership

Shipley Do-Nuts rounds out its C-suite with a new CFO

Bob McGahan has experience in private equity, risk management and other areas to help the 330-unit franchisor, the chain said.

Willmarth, who most recently worked for Mongolian Concepts Restaurant Group, will oversee day-to-day operations at the nearly 90-unit better burger brand.

The CEO of Restaurant Brands International has leveraged a lifetime of relationships to boost his company and become the 2021 Restaurant Leader of the Year.

SOC Investment Group, which works with a union pension fund, wants a third party to look at policies and procedures following controversial text messages from CEO Chris Kempczinski.

The chain’s co-founder loaned Fred DeLuca $1,000 to start a sub shop in 1965 that would later become the world's largest restaurant chain by unit count. He was 90.

Double bonuses, airplane tickets, six-figure salaries and even their very own restaurant are just some of the perks the industry is offering to slow down turnover in the all-important GM post.

One of the industry’s largest networking events comes back after a pandemic pause, featuring speeches by leaders such as Jose Cil, Robert Earl and Shaquille O’Neal, as well as dozens of educational sessions.

Deborah von Kutzleben also spent more than two decades at global advertising firm BBDO Worldwide.

Companies need to make real estate a top priority and develop a strategy that suits their needs. And pay attention to the details.

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